End of audience theory
in the 'old' media, centralised producers addressed atomised consumers, in the 'new' media, every consumer is now a producer.
traditional media producers would 'filter then publish'; as many 'new' media producers are not employees, they 'publish then filter'.
these amateur producers have a different motivations to those of professionals- they value autonomy, competence, membership and generosity. User- generated content creates emotional connection between people who care about something
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